The Impact of Word of Mouth on Brand Avoidance "An Investigation into The Egyptian Automobile Market"

Document Type : Original research papers

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Abstract

This study aims to examine the impact of word-of-mouth on brand avoidance in the Egyptian Automobile market. To achieve this objective we designed a survey for sample size is 384 customers, pooling the answers and analyzed statistically. The results show a significant relationship between word-of-mouth and brand avoidance.

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